Industry Odisha Bureau, Sep 01: As part of its broader effort to safeguard citizens and modernise vehicle management, Odisha STA is expanding its digital infrastructure and outreach initiatives. The State Transport Authority (STA) operates a dedicated toll-free helpline addressing queries related to vehicle registration, driving training institutions and licensing. To counter the growing threat of financial scams, it is working closely with local cyber crime units to issue regular public safety alerts and clear verification guidelines across state platforms.
Paperless Services for Vehicle Owners
Alongside its safety campaigns, the STA offers a range of paperless services through its official web portal, allowing vehicle owners to complete essential tasks online — including updating mobile numbers linked to registration certificates, renewing RC documents, obtaining certified copies, and making tax payments — without visiting Regional Transport Offices in person.
The Authority also maintains dedicated grievance channels, including direct helplines and formal complaint forms, ensuring that public feedback and service queries are addressed directly by transport officials.
